HOW DOES EVELEAN WORK
Practice active listening What you need to apply is not just listening, but active listening - far more important. Salespeople often experience conversations with customers in frantic anticipation of the moment when they will have to speak and their thoughts are entirely focused on what they will have to say. This means they don't really listen to what the prospect is telling them at that moment. To have an active role in a conversation you must respect these aspects: Listen carefully to the person who is speaking to you Give feedback on the content and perceptions he expressed Ask for confirmation that you understood correctly Ask a question suitable for continuing the dialogue and further clarifying one or more topics of the conversation to understand the situation and context even better. Try to read body language and control your own We have certainly all experienced it in person.We perceive the same sentence, pronounced by a person who smiles at us, who looks photo editing servies us in the eyes and is sitting straight in front of us, differently than the same sentence pronounced by a person who looks away. and gets agitated as he speaks to us, even though the meaning of the words is probably the same. Anyone has the opportunity to carefully choose the words they want to use; body language, however, almost always reveals the real intentions and the meaning we give to the context and the message. The best communicators know how to interpret body language and anticipate the direction of a conversation , but they are also capable of controlling their body so as not to convey wrong or unwanted emotions.
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Be empathetic Trying to be empathetic doesn't mean always agreeing with everything your prospect says, but trying to read situations and context from their point of view too. This can be much more productive than simply nodding to confirm a statement. The best salespeople are able to connect directly and personally with their prospects because they truly understand their clients' work and what difficulties they face every day. Being empathetic certainly makes you more appreciable in the eyes of your interlocutor but it will also give you the opportunity to close a commercial negotiation more easily.
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